Our experienced, dedicated board provides advice and helps steer the strategic direction of Good Things Foundation. As well as our external trustees, we have three staff trustees, elected by our Good Things colleagues.
Liz Williams MBE - Board Chair and CEO of FutureDotNow
Liz is the Group Chair of Good Things. She’s the founding Chief Executive of FutureDotNow, a business coalition focused on closing the digital skills gap for working age adults. Liz is also a member of Portsmouth University’s Business Advisory Board and sits on the Government’s Digital Skills Council.
Previously, Liz led BT Group’s digital and social inclusion strategies, advising the Chair, CEO and Board on corporate policy and delivering cross-sector collaborations with government, civil society and other leading businesses that impacted millions of lives. She also served as a Social Mobility Commissioner leading on digital and the future of work.
Liz is a social entrepreneur and long-term campaigner on the importance of digital equity. Her work has been instrumental in promoting digital inclusion and social mobility across the UK and as a result she was awarded the MBE in 2019. Liz regularly features in Computer Weekly’s top 20 most influential women in UK technology.
What does digital inclusion mean to Liz?
“Digital inclusion is the golden thread to personal prosperity. When you are digitally enabled, with the right kit, access and skills, it’s hard to imagine life without it. Yet, that is the reality for millions of people today. Good Things Foundation is working to fix the digital divide – for good. It’s a great strapline but ultimately, it’s about people and ensuring no-one is left behind in our increasingly digital world. You only have to spend a few moments in one of the National Digital Inclusion Network Hubs to see how people’s lives are transformed as they grow in capability and confidence.”
Helen Milner OBE - Group Chief Executive and Staff Trustee
Helen is one of our staff trustees and Group Chief Executive. In a nutshell, her job is to keep all of the plates spinning!
Helen has many years of experience working in and leading organisations creating and delivering education about the internet. In the 2015 Birthday Honours, Helen was awarded an OBE for services to digital inclusion. In 2017, she won Digital Leader of the Year (UK) and was named by Computer Weekly as the 14th most influential person in UK IT in 2020. In 2024, Helen received an Honorary Doctorate from the University of Sheffield. She is on the Board Advisory Group for MaPS (the UK’s Money and Pension Service).
Helen founded Good Things Foundation as a staff-led mutual charity in the UK in 2011, and then in 2017 led the establishment of Good Things Foundation Australia in Sydney, working closely with the Australian Federal Government.
In her spare time, Helen is the Chair of Environmental Charity, Subak.
What does digital inclusion mean to Helen?
"Fixing the digital divide is an opportunity for the nation - bringing economic benefit and greater social equity. I love talking with people in local communities - both the Digital Inclusion Hubs and the people they support; understanding the needs of local communities and how success happens day to day, and hearing the stories from the people who have made the journey towards thriving in the digital world. Digital inclusion means a stronger nation where no-one is left behind.”
David Bernard - Trustee and Executive in the data and software industry
David joined us as a Trustee in 2023. He started his career in strategy consulting and corporate finance, before entering the data and software industry, with a number of global executive roles at Thomson Reuters and Experian.
He was Chief Operating Officer at Room 8 Group and is now Managing Director of Newcross Healthcare Solutions and Chief Executive of Newcross Healthcare’s sister company FuturU.
Since 2023, David has also been a non-executive director (strategic adviser) for Schwarzthal Tech, a startup company working in the RegTech/FinTech industry.
He is passionate about digital transformation and about building great digital experiences using data and software.
What does digital inclusion mean to David?
“While I have had the chance and opportunity to get in front of a computer when I was a kid and to get access to the nascent internet while a student, and made a career of being digitally-literate, I fully recognise that not everyone has had that chance, and that today’s society really requires digital skills and digital access for pretty much anything you need to do in life. We need to give everyone a chance to get on the digital ladder and the basic skills and access to give them a chance in life.”
Julie Hawker MBE - Trustee and CEO at Cosmic
Julie is Chief Executive of Cosmic, a digital skills and digital services agency which operates as a social enterprise. Her core responsibilities include strategic leadership, overseeing delivery of business plans, supporting staff and working with partners and clients. She also acts as Lead Consultant on major projects for digital transformation of businesses, charities and public sector organisations.
She has also worked in a variety of roles alongside her work at Cosmic, including as an Associate Lecturer at University West of England, and the University of Exeter. Julie is current Chair of the Bank of England’s Citizens Panels in the South West.
She is also a board member at South West Business Council as well as a Trustee at Devon Air Ambulance Trust. She has held multiple board and trustee positions over the years including at Exeter Chamber of Commerce,, and was previously Chair of the Heart of SW Digital Skills Partnership.
Skilled in leadership and its development, strategic management, partnership development, project design and development, coaching and mentoring for leaders; Julie is passionate about both digital inclusion and social enterprise, as well as building and supporting people and teams.
What does digital inclusion mean to Julie?
“For me the essence of digital inclusion is ensuring that everyone has the opportunity to leverage digital technologies in ways which improve their lives and life chances.”
Naureen Khan - Trustee and Director of Responsible AI at Accenture
Naureen is Director of Responsible AI at Accenture. Prior to joining Accenture, she held a number of senior roles, including Director of Government Relations at Computacenter and Director of Public Services at techUK, which is the trade association for the UK tech industry.
She started her career in the field of Equality and Human Rights, working for the Equality and Human Rights Commission and the NSPCC leading their policy and public affairs work at EU and International level.
Naureen was Chair of techUK's Central Government Council - a group of senior industry leaders representing views of tech companies to government. She is now part of techUK’s Skills and Diversity Council.
Nicola Wallace Dean - Trustee and Programme Lead, Starting Point Community Learning Partnership
Nicola is the Chief Operating Officer for the Starting Point Community Learning Partnership - a social enterprise focused on improving life outcomes through informal community based learning.
She has experience in developing and delivering IT training programmes for organisations including IBM, Merseyside Police and the Ministry of Justice.
Nicola describes herself as “‘passionate about increasing social and digital inclusion by listening to people, working out what drives them and encouraging them to take positive action to bring about change.”
What does digital inclusion mean to Nicola?
"Digital inclusion is about making the world a fairer place for us all to participate in. It’s about someone being able to check what their GP said at that appointment by going on an NHS app, a young person keeping in contact with school mates after a tough day at school or someone downloading a CV template to apply for their first job. If we have ever had the privilege to consider a digital detox after too much time online, it is us who have the responsibility to make sure all those endless are open to everyone. If you think being online is important, making that inclusive is even more so.”
Roy Clare CBE - Trustee and Culture Sector Professional
Roy has been our Trustee since 2017, and of Good Things Foundation Australia since 2019. He is a pro-active advocate for digital investment for positive social outcomes.
An experienced board member, he champions inclusive governance and empathetic leadership, based on respect for diversity and equity. He is involved in activities that nourish creativity and strengthen community life - a Trustee of The Heritage Alliance, a Parish Councillor in his village, and the Vice Lord-Lieutenant for Essex.
Involved in leading museums for more than twenty five years, he has been the Director (CEO) of the National Maritime Museum, Greenwich, and Auckland War Memorial Museum in New Zealand, he founded the Britannia Museum of Officers Training and was a Rear Admiral in the Royal Navy.
What does digital inclusion mean to Roy?
“Being able to connect digitally and having the skills to exploit the potential are fundamental to modern life. Digital capability is the key to learning and employability. Literally, digital know-how - being competent and safe online - is the key to earning a living and a pathway to well-being, health and happiness. I feel privileged to be able to lend a hand as a Board Member of Good Things Foundation, helping to close the digital divide for good.”
Vinous Ali - Trustee and Director and Head of International at Public First
Vinous brings experience from the political sphere to her role as trustee, as a former Deputy Director of Communications, and Senior Policy Adviser with the Liberal Democrats.
Vinous is currently Director and Head of International at Public First with a host of experience from the technology world as former Head of Policy and then Associate Director of Policy at techUK and former Head of the Technology Practice at policy and research consultancy, Public First.
What does digital inclusion mean to Vinous?
“Digital inclusion is that extra rung on the ladder that allows you to reach higher. Being digitally included allows you to step up a level and see further - whether that is professionally or personally. Everyone should have access to that extra step.”
Hannah Whelen - Staff elected trustee
Hannah is one of our Staff Trustees and leads on policy and advocacy as our Advocacy Manager.
Hannah influences Government, policy makers, and industry alike to fix the digital divide and move people to action on digital inclusion. Her background is in period poverty and menstrual activism, where she worked in feminist grassroots organisations such as Bloody Good Period, Ruby Cup, Free Periods, and the Blobcast Podcast project.
What does digital inclusion mean to Hannah?
"Digital inclusion means equity to me. It means everyone can access healthcare, work and education, it means everyone can get a cheap deal, order groceries, and watch TV. It means everyone is connected. To me, digital inclusion means balance in a fundamentally uneven world."
Louise Branch - Staff elected trustee
Louise is another of our staff-elected trustees. She is currently working as Community Engagement Manager at Good Things Foundation.
Louise is responsible for gathering and sharing insights from the National Digital Inclusion Network as well as designing and delivering our training and support offer.
She first came into contact with Good Things Foundation through her voluntary work as an English Language Tutor at one of our Network partner organisations.
What does digital inclusion mean to Louise?
“Digital inclusion means something different to every single person. It might be connecting with family overseas for the first time in months thanks to free mobile data, feeling like you’ve hacked the system when you book your first GP appointment online, saving money by comparing prices online, finding a knit and natter group on Facebook to meet new friends, or gaining the digital skills you need to get a job that gives you financial independence. Ultimately it’s having the access, confidence, know-how and choice to access services and opportunities in a world that is increasingly online first.”
Tom Hillsdon - Staff elected trustee
Tom is our staff trustee and Delivery Manager, leading projects to improve our products and services to ultimately deliver the best experience for community partners in our National Digital Inclusion Network.
Prior to joining Good Things, Tom worked in Higher Education delivering projects to improve student support services and the experience of students from under-represented backgrounds. Tom also volunteers with local charities in Greater Manchester and is passionate about tackling inequality in communities.
What does digital inclusion mean to Tom?
“Digital inclusion for me is about providing the vital access and support that people need to function and live well in today’s society. Not having access to data, devices or digital skills has a real, direct impact on someone’s ability to look after their health, find employment and use services we all need. Charities, businesses and Government must work together to fix the digital divide for good.”