Our people are central to our mission to fix the digital divide. We’re deeply invested in our team and in turn, our team make us what we are. As a staff-led charity, every employee has a say in how Good Things Foundation is run.
Senior Management
Our Senior Management team works to ensure we can achieve our ambitious mission of living in a world where everyone can benefit from digital.
Working at Good Things Foundation is full of purpose - we're mission-led, and fixing the digital divide runs through the whole organisation. We work hard to deliver impact for the millions of excluded people and the thousands of community partner hubs. And we mix this with being open, and friendly, positive and supportive of one another. I get stopped in the street by former staff members who want to tell me that working at Good Things was the best job of their lives. It makes me proud of our culture and of all the amazing people who work with us.
Helen Milner, Group Chief Executive
Communications, Campaigns and Advocacy
Our Communications, Campaigns and Advocacy team works to tell the stories of the people we support and raise awareness of the work we’re doing to help fix the digital divide.
“The best thing about working at Good Things is the supportive culture. I’m proud to say that Good Things attracts good people - teammates who are passionate about fixing the digital divide - which shines through in all we do. Our work is varied, fast-paced and interesting - and everyone finishes the working week knowing that they have made a difference, for the better.”
Natasha Bright-Wray, Associate Director Communications, Campaigns and Advocacy
Community Engagement and Experience
Our Community Engagement and Experience team works with the National Digital Inclusion Network to develop training, learning and development materials to help community organisations to deliver impact at scale.
“I feel privileged to work with such a great team of supportive, collaborative people at Good Things. There’s never a dull moment as we strive to provide the best possible support for people who can’t afford access to the internet or who lack the skills to use it. What’s more I’m constantly inspired by the dedication and innovation that I see from members of the National Digital Inclusion Network who are all working so hard to fix the digital divide in their communities.”
Isobel Thomas, Head of Community Engagement and Experience
Digital Inclusion Delivery - Network, Recruitment and Activation
Our Network, Recruitment and Activation team makes sure that we're doing whatever we can to help our community partners to reach and support the hardest to reach in society.
“I’ve been at Good Things for over a decade and it’s a great place to work - mission led, impact driven, supportive and has a positive culture. I’m empowered to lead my team and feel lucky to work with such a collaborative group of colleagues. It’s a privilege to be able to support the National Digital Inclusion Network and hearing about their impact on the ground is one of my favourite things of my role.”
Gabrielle Woodhams, Head of Network Delivery and Customer Support
Digital Inclusion Delivery - Products and Services
Our Products and Services team are responsible for the design, delivery and usage of Good Things’ products, such as the National Databank, National Device Bank and Learn My Way as well as the National Digital Inclusion Service’s digital channels.
“Working in the Digital Inclusion Delivery team is incredibly rewarding. Our mission to fix the digital divide and empower individuals to gain digital skills is at the heart of everything we do. Everyday, we collaborate with a diverse range of organisations in the heart of local communities to ensure that everyone, regardless of their background or circumstances, has the skills and access to benefit from the digital world. The challenges can be tough, but seeing the impact of our work is so fulfilling. Watching people gain confidence online, access important services, and improve their lives because of what we do is truly motivating. Supporting the work of the National Digital Inclusion Network and seeing the real difference they make in people’s lives makes every effort feel worthwhile.”
Sital Mistry-Lee, Associate Director of Digital Inclusion Delivery
Finance, Corporate Services and Human Resources
Our Finance, Corporate Services and HR team ensures everyone in the organisation has the perfect environment in which to achieve good things every day.
“Working for Good Things Foundation doesn’t feel like coming to work. I work with an incredible team who are friendly, knowledgeable and passionate about our mission and it shows in the results we achieve. As corny as it sounds we really do do Good Things!”
Lisa Docking, Finance and Digital Inclusion Officer
Partnerships and Fundraising
Our Partnerships and Fundraising team seek out exciting funding and partnership opportunities for us and the National Digital Inclusion Network; partnerships that will enable us to fix the digital divide - for good.
"I think Good Things embodies collaborative working. I get to witness the positive energy and collective commitment of people and organisations coming together to fix the digital divide. This feels special - because it's about more than what we can do alone - it's about what we stand for together."
Danielle Thompson, Partnerships and Fundraising Officer
Research and Data Insights
Our Research and Data Insights team make sure everything we do is evidence driven and lead cutting edge digital social inclusion impact measurement.
"No day is the same at Good Things. But every day we get to see the difference that our work makes both at a community level, regionally and nationally. Together we help thousands of people to get online in a way that is right for them. Through our work we can see that this is helping people to build their skills, feel more safe and confident which ultimately impacts on wellbeing, health and their financial situation."
Katie Heard, Head of Research and Data Insights
Technology
Our Technology team manages the development of our online courses, learning platforms and websites.
“Working on the Technology team at Good Things is highly collaborative. We’re often presented with challenging problems to solve to tight deadlines, taking in a wide range of business and user needs. Each member of the team has a specific area of expertise and we work together to find innovative, robust solutions to support Good Things’ mission.”
Phil Cheshire, Senior Developer
