Role details
Good Things Foundation is the UK’s leading digital inclusion charity and our mission is to fix the digital divide - for good.
The National Digital Inclusion Network is made up of thousands of local community partners across the UK, all working to tackle digital exclusion by delivering free data, devices and digital skills training.
We are looking for enthusiastic people to help us keep in touch with those community partners.
This volunteering role is vital in helping us to understand the environment that our partners are working in, the issues they are facing and keeping them up to date with how we can support them in their work.
What will I be doing?
We want to make sure our partners are aware of the training and resources that are available to them, so you will be phoning them to promote grant opportunities, talking to them about training or networking opportunities and carrying out surveys.
The role is phone and email based. We require you to use your own phone to make calls, but will provide you with a Good Things Foundation email address.
You will have some great conversations with people doing extraordinary things in their communities!
How much time do I need to commit?
We would like you to commit to a minimum of 3 to 6 months volunteering for us - though we hope you will stay longer!
We would like you to be able to volunteer for a minimum of 3 hours a week any time during our office hours (Monday to Friday, 9am to 5pm) but we are flexible within those times.
We also understand that people live busy lives and if you can’t volunteer for us every week, that is not a problem.
What experience and skills do I need?
The most important thing for us is that you have the time and commitment to volunteer for us and the enthusiasm that the role will need.
You need an interest in digital inclusion work, or be willing to learn more.
As our volunteers talk to people over the phone and volunteer from home, we are also looking for people who:
- Are confident speaking on the phone and have great verbal communication skills
- Are good at organising their own time and working independently
- Have a good basic knowledge of managing emails and inputting data into spreadsheets.
You will receive training from us on our mission and services, as well as on the specific topics you will be calling to discuss.
Important information
- Location: Volunteering from home independently in your own time, based anywhere in the UK
- Start date: May 2025
- Time commitment: Minimum of 3 hours a week (Monday to Friday, 9am to 5pm), however you do not need to volunteer every week. We'd like you to commit to a minimum of 3 to 6 months volunteering with us
- Closing date: Tuesday 29 April 2025.
How to apply
Please complete our form to express your interest in becoming a Network Engagement volunteer.
After receipt of your application, you will be invited to a brief informal virtual interview to discuss the role. You will receive confirmation of your role after the interview.
For enquiries about the role, please contact our Community Engagement Officer, Marlowe, at marlowe.macdonald@goodthingsfoundation.org.
Safeguarding statement and pre-volunteering checks
Here at Good Things Foundation, we work with vulnerable adults and are fully committed to ensuring their safeguarding and welfare at all times, in line with our Safeguarding Policy and Procedures. All of our volunteers will be expected to comply with all relevant policies and procedures.
We will not be able to offer you a volunteering role without the receipt of two satisfactory references. These do not have to be work related.
For those interested in teaching digital skills or volunteering at a community hub instead, please use our map to find digital inclusion hubs local to you.