Insights

We act based on what we know and we always learn from what we do. We also think that sharing and collaborating is the best way to move things forward. Take a look at our research and insights and get in touch if you want to talk to us about what we do.

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  • Peer-research – a participant’s perspective

    07/04/2020 · Digital inclusion in communities | Digital skills and adult learning

    Peer-research – a participant’s perspective

    Following some peer research we did for Get Online Week, our annual campaign for improving digital skills, Peer Researcher Amanda shares her thoughts on the campaign.

  • Improving financial capability through digital skills

    19/06/2019 · Digital inclusion in communities | Financial inclusion

    Improving financial capability through digital skills

    This report summarises research exploring challenges for support to improve digital skills for low-income households in financial difficulties, and initial recommendations on how to overcome these.

  • Participating in a digital economy

    19/06/2019 · Digital inclusion in communities | Digital skills and adult learning | Financial inclusion | Jobs

    Participating in a digital economy

    This report draws on our findings and existing evidence and presents recommendations for how we can enable more people and businesses to participate fully in a digital economy.

  • Improving digital skills for small and micro businesses

    19/06/2019 · Digital inclusion in communities | Digital skills and adult learning | Jobs

    Improving digital skills for small and micro businesses

    This report summarises research exploring challenges to equipping small businesses and sole traders with the skills to flourish in a digital economy, and recommendations on how to overcome these.

  • Improving digital skills for employability

    19/06/2019 · Digital inclusion in communities | Jobs

    Improving digital skills for employability

    This report summarises research exploring challenges for support to improve employability through digital skills for people facing significant disadvantage.

  • Voicebox Cafés: an evaluation

    06/03/2019 · Accessibility and wider inequalities | Digital inclusion in communities

    Voicebox Cafés: an evaluation

    This evaluation report explores the work of our Voicebox Cafés project, aimed at providing a safe space for young women to participate in democracy and public life, using digital as an enabler.

  • Testing Digital Inclusion in Kenya

    23/10/2018 · Digital inclusion in communities | Digital skills and adult learning

    Testing Digital Inclusion in Kenya

    Read about our top findings from our year-long Digital Life: Kenya project, piloting the use of Learn My Way by the Kenya National Library Service.

  • What can we learn from our local centres?

    28/08/2018 · Digital inclusion in communities

    What can we learn from our local centres?

    This report shows our findings after asking 57 centres about the issues facing them, to help us better shape our strategy to respond to the needs of our centres.

  • Consultation responses

    25/05/2018 · Accessibility and wider inequalities | Digital inclusion in communities

    Consultation responses

    A collection of all our responses to government consultations.

  • How we change the world

    28/02/2018 · Accessibility and wider inequalities | Digital inclusion in communities

    How we change the world

    In this report, Good Things Foundation's theory of change lays out what we’ve learnt about how we - and the centres we’re working with in the Online Centres Network - are having an impact.

  • English My Way Phase 3 Evaluation Report

    24/05/2017 · Accessibility and wider inequalities | Digital inclusion in communities

    English My Way Phase 3 Evaluation Report

    Funded by The Department for Communities and Local Government, this project aimed to support people facing significant language barriers and integration challenges to improve their English language skills through a fresh approach to Pre-entry ESOL.

  • Libraries Delivering Digital Inclusion

    15/12/2016 · Digital inclusion in communities | Digital skills and adult learning

    Libraries Delivering Digital Inclusion

    This report shares the findings of our libraries project, which helped us develop a deeper understanding of public libraries and how we can better work with them to help tackle digital exclusion.