Digital Inclusion Delivery Officer x2

Digital Inclusion Delivery Officer x2

Good Things Foundation is the UK’s leading digital inclusion charity, and our mission is to Fix The Digital Divide – for good.

The purpose of the Digital Inclusion Delivery team is to grow and strengthen the National Digital Inclusion Network – a membership Network of local organisations – and ensure that they, and the people they work with, benefit from the resources, services and support we offer to help those who are digitally excluded.  

We provide members of the Network with…..

• Free digital inclusion services to help people access the internet and learn digital skills.
• Support to build their organisation’s digital inclusion capability through events and training, grants and funding and helpful resources.

We are seeking two motivated and enthusiastic Digital Inclusion Delivery Officers who are passionate about building and supporting a movement to Fix the Digital Divide. You will be working to ensure we deliver a quality service to the membership at all stages of their journey, which includes: 

• Onboarding to the National Digital Inclusion Network 
• Support with accessing our services and wider offer 
• Encouragement to utilise our digital inclusion products 

We are looking for someone who is resilient, able to take initiative, has excellent interpersonal skills and is passionate about providing a great experience for the membership. 

This is a fast paced role, we need someone who is effective and collaborative, who has excellent IT, organisational and administrative skills.  

How to apply

Please return your CV and covering letter outlining your suitability for the position to recruitment@goodthingsfoundation.org by the closing date and time of 11.55pm Sunday 4th August. Applications which do not include both a CV and covering letter will not be considered.

We would be grateful if you would also complete our Equality and Diversity form to help us monitor our commitment to equity, diversity and inclusion.

Information can be made available in other formats (for example, large print), so please contact us if you need to discuss what alternative format would be accessible for you.

Safeguarding Statement and Pre-Employment Checks

Here at Good Things Foundation, we work with vulnerable adults and are fully committed to ensuring their safeguarding and welfare at all times, in line with our Safeguarding Policy and Procedures. All of our employees, contractors and volunteers will be expected to comply with the policy and procedures. Upon a conditional offer of appointment being made, all employees will also be required to satisfy our pre-employment screening process which for this position may include:

• An identity check (photo ID)
• Receipt of two satisfactory references
• Documentary evidence of right to work in the UK
• A finance check
• A DBS check