Digital inclusion research and policy asks

We know what works for digital inclusion, and we research what we don’t. Through partnerships with experts and our own research, we uncover the barriers and impact of digital exclusion. This informs our strategy and efforts to engage policymakers to fix the digital divide.

Our Manifesto to Fix The Digital Divide

Our Manifesto outlines five evidence-based policy asks that set a clear action plan to fix the digital divide.

  • Co-invest in digital inclusion & galvanise cross-sector collaboration
  • Ensure all adults can get vital help with digital skills, confidence & safety
  • Reuse appropriate tech for social good by donating to the National Device Bank
  • Recognise the internet is essential, ensuring it’s affordable & free for those most excluded
  • Signpost people to find local digital inclusion support via Government & frontline services

Digital inclusion research & evidence

Our research underpins our policy asks. We act based on what we know and we always learn from what we do. We also think that sharing and collaborating is the best way to move things forward and turn the dial on digital inclusion.

Research archive

We’ve been hard at work for over 18 years, building an extensive bank of high-quality, robust research and evidence on tackling the UK digital divide. Take a look at our library of archived research.